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If you follow these procedures you will have a greater chance of successfully removing the stain.
- Scrape up solids with a knife.
- Blot up liquids with paper towels or tissues.
- Find the right stain removal treatment from the table relating to
your carpet.
- Before beginning the stain treatment, test the cleansing agent and the procedure for possible colour changes on an out-of-the-way section
of the carpet.
- Always use a blotting motion and work from the outside of the stain towards the middle. This prevents the stain from spreading.
- NEVER RUB at a stain – this will cause damage to the carpet pile.
- Wait for the carpet to dry between stages of stain removal.
- Rinse only with clear, tepid water and a clean sponge or cloth.
After the stain has been removed, blot up residual moisture with white tissues or paper towels.
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A: Water
B: Detergent Solution
C: Equal parts detergent and non-cloudy ammonia
D: Dry cleaning fluid
E: Paint / oil / grease remover
F: White vinegar |
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Wool carpet have outstanding easy-care properties. The natural soil resistance of wool and wool-blend carpets generally means that additional application of anti-soil agents is unnecessary. If spilling occurs on wool carpets, please follow these cleaning methods.
Make a solution of 1 teaspoon of wool detergent mixed with 1 teaspoon of white vinegar in 1 litre of warm water.
Use dry-cleaning fluid, mineral turps or lighter fluid
Use a well aired area to minimise the effect of fumes. Ensure there are no lit cigarettes or naked flames around.
Mix mineral turps with equal parts dry-cleaning fluid.
Use a well aired area to minimise the effect of fumes. Ensure there are no lit cigarettes or naked flames around.
Methylated spirits.
Use a well aired area to minimise the effect of fumes. Ensure there are no lit cigarettes or naked flames around.
Hydrogen peroxide diluted 10 to 1 with cold water. Do not use on dark coloured or patterned carpet.
Dye stripper diluted 50 to 1 with cold water. Do not use on dark coloured or patterned carpet.
Chewing gum remover (freezing agent).
Nail polish remover.
Clean warm water.
Clean cold water.
Mild mix of vinegar or lemon juice and cold water.
Absorbent powder like talcum or salt. Sprinkle on the affected area and leave overnight. Vacuum thoroughly the next day.
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- Vacuum or sweep the floor regularly to minimise the accumulation of dust, grit and sand and to prevent the floor from scratching or dulling its finish.
- Blot up spills or spots immediately with a damp cloth or mop.
- To help extend the life of a timber floor and to remove all cloudy residue, clean the floor regularly with an approved wood floor cleaner (available at your nearest Harvey Norman, The Flooring Specialist). Follow the instructions on the label.
- Do not use a solvent-based or abrasive cleaner to clean the timber floor.
- Persistent stains can be removed with methylated spirits, non-acidic soft soap and hot water (the cloth should be damp not wet).
- Use mats or rugs to trap dirt at entry ways.
- Place rugs in high traffic areas.
- Covering of timber floors with rugs or mats may result in colour variation between covered and uncovered areas. This variation is caused by the natural reaction of the timber to UV light. Move rugs around so the floor can age evenly or uncover the previously covered areas and leave for a few days. The colour variation will gradually reduce.
- Keep pets’ nails trimmed.
- Support furniture and heavy appliances with wide-bearing, non-staining glides or castors.
- Move furniture and appliances into place by sliding them slowly over the floor on a clean piece of carpet (turned upside down) or lift the items to be moved taking care with the back.
- Maintain a reasonably stable indoor temperature and humidity range.
- Shelter your floor from direct sunlight with curtains, blinds or similar window protection.
- Additional lacquering is not recommended for your ready-made finished parquet floor. In the event of damage to the lacquer surface e.g. by furniture movement, smooth the affected area with 120 to 150 grade sandpaper, followed by touch-lacquering to the damaged area. It is also advisable to test the lacquer material on a hidden surface or corner of the floor before applying, to judge the expected result first.
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Your newly installed floor is a highly practical and easy to care for laminated floor. Although these flooring products are exceptionally hard-wearing, we recommend protecting your laminate flooring from coarse dirt by positioning suitably-sized doormats and protective rugs in the entrance areas. As part of the daily cleaning your new laminate flooring should simply be vacuumed (using a vacuum head brush). Depending on the level of use and the level of dirt, your laminate floor should be cleaned with a damp cloth at regular intervals. Due to the structure of the panels, it is important that they are wiped lengthways. We recommend using a specially designed floor cleaner for laminate floors. If using other floor cleaners, check first that these do not contain any abrasive agents. Similarly, household cleaning fluids that produce a film, such as washing-up liquid and soft soap, should be avoided since the surface of the panels will not bond with the film. Suitable products which do not produce a film include alcohol and vinegar-based cleaners.
With laminate flooring, spills that could spell disaster on many floors are easy to clean up. Coffee, tea, carbonated drinks, beer, fruit and milk stains can all be removed with lukewarm water, an alcohol or vinegar-based cleaning agent or an absorbent cloth. Paint, lipstick, tar, nail polish and similar products can easily be removed from the laminate floor by applying petroleum spirit, nail polish remover or special universal stain remover with a cloth. |
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The following is advised for stain removal from: acrylic and wool rugs
Blot liquids dry with white absorbent paper towel or cloth – DO NOT scrub – this may damage the fibre.
Before using a mild detergent, be sure to test by applying a minimal amount to an inconspicuous area. Apply to test area and blot with a white cloth – there should be no colour transfer to the cloth and no colour change to the rug. If detergent has no negative impact, apply a small quantity to affected area. Working from the outer edges of the affected area dab towards the centre to avoid spreading the stain. Gently blot the stain away.
Once the stain is completely gone, rinse the affected area with a small amount of cold water to remove any residual detergent. Blot with a white cloth until rug is completely dry and ensure carpet backing is not wet.
The following is advised for stain removal from: polypropylene rugs
One major advantage of a polypropylene rug, whether it be BCF or heatset, is the ease of stain removal. The colourfastness of the yarn means almost anything can be used to remove stains without damaging the rug. However, it is best advised to follow the steps listed below. Carpet cleaners can be used for most stains, but be sure to use a clean cloth to first wipe off the stain and remove any solid particles with a spoon. If you do not have a carpet cleaner, the following table lists the most common types of stains and suggests the best method of cleaning. |
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| If some dirt/stain still remains on the rug after the appropriate cleaning method has been used, a 50/50 solution of water and bleach can be used. Please ensure the solution is thoroughly rinsed off with clean water after it has cleaned the rug. |
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It is important to note that all cleaning agents must be applied with a cloth. NEVER pour a cleaning agent onto the stain itself. Always use a clean cloth and ensure that the cleaning product is thoroughly rinsed out of the rug. It is also important to ensure that only a small amount of water is used as the backing of the rug will deform if it comes in contact with too much water. The rug should only be walked on again after it is completely dry. When the rug is completely dry it should be vacuumed.
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